Comparative Benchmarking

Benchmarking exercises can range from simple analysis of spending as a percentage of organisational unit and enterprise budgets and the comparison of those measures to broad industry metrics, through to detailed comparative benchmarks of the cost efficiency and service effectiveness of particular business, administration or infrastructure service functions and processes. Comparative benchmarks may be internal to an enterprise, where the spend profile, cost efficiency or service effectiveness is compared between various organisational units or year-on-year; or they may be external where enterprise measures and metrics are compared to those of a chosen peer group of enterprises.

For comparative benchmark studies where the comparison is to a peer group of external entities, our preference is to conduct a joint study by engaging with our primary client and the target peer entities. This collaborative approach enables all the participating parties to benefit.